Effective Date: October 2023
Welcome to santarosatickets.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our Site.
By using our services, you agree to the practices described herein. We may update this policy periodically and will notify you of significant changes through the Site or via email. Continued use of the Site constitutes your acceptance of any modifications.
When you purchase tickets, create an account, or contact us, you may provide personal details such as your name, email address, and payment information. Please note that payment details are handled securely by third-party processors, and we do not store your credit card information directly.
Providing your contact details allows us to communicate with you about your orders, account, or inquiries. You also consent to us reaching out via calls, texts, or emails, including automated messages, unless you opt out.
We automatically collect technical information about your interactions with the Site, such as your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies are used to improve your experience and to analyze Site performance.
We use your information to process ticket purchases, manage your account, and respond to inquiries. Some information may be shared with ticket vendors or delivery partners to fulfill your orders.
With your consent, we may send you updates about our events, promotions, or new features. You can opt out at any time via the unsubscribe link or by contacting us.
We may share your data with trusted partners who assist with payment processing, order fulfillment, marketing, or analytics. These entities are contractually bound to protect your data.
We may disclose your information to comply with legal obligations, respond to legal requests, prevent fraud, or protect our rights and safety. We also implement security measures to safeguard your data.
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention is required by law. Once your account is deactivated or you request removal, your data will be securely deleted or anonymized.
We use cookies to enhance your browsing experience, analyze Site traffic, and serve targeted advertisements. These include essential cookies, analytics cookies, and advertising cookies. You can manage your cookie preferences through your browser settings or opt out of targeted ads via third-party tools.
We implement appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
The Site is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or replying with “STOP” to SMS messages. You also have rights to access, correct, delete, or restrict your personal data, and to request data portability, subject to applicable laws.
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us via email at [email protected]. You may also submit requests through our online form on the Site.
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top and notify you as appropriate. Continued use of the Site after changes signifies your acceptance of the updated policy.